{"version":"1.0","provider_name":"TechEdu","provider_url":"https:\/\/techlib.net\/techedu","title":"Tasa de autoservicio (tasa de rebote de autoservicio) - Definici\u00f3n y explicaci\u00f3n","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"JJSfnXrizG\"><a href=\"https:\/\/techlib.net\/techedu\/tasa-de-autoservicio-tasa-de-rebote-de-autoservicio\/\">Tasa de autoservicio (tasa de rebote de autoservicio)<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/techlib.net\/techedu\/tasa-de-autoservicio-tasa-de-rebote-de-autoservicio\/embed\/#?secret=JJSfnXrizG\" width=\"600\" height=\"338\" title=\"\u00abTasa de autoservicio (tasa de rebote de autoservicio)\u00bb \u2014 TechEdu\" data-secret=\"JJSfnXrizG\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/techlib.net\/techedu\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"La tasa de autoservicio es el porcentaje de clientes que son capaces de completar con \u00e9xito una tarea sin necesidad de ayuda del servicio de atenci\u00f3n al cliente. Una tasa de autoservicio alta indica que los clientes son capaces de encontrar la informaci\u00f3n o las herramientas que necesitan sin necesidad de contactar con el servicio ... Leer m\u00e1s"}